Live, remote AI-training roles relevant to Customer Success & Support, updated daily. Applied Clinical Judgement is a UK-based referral intermediary: we point you to genuine openings on the major training platforms and are paid only when a referral succeeds. Pay rates are shown on each role; we never display our referral fee.
16 live Customer Success & Support roles · updated daily
Data quality / CRM operations Evaluator
Mercor is hiring Data quality and CRM operations evaluators at $80–$120 per hour for remote, flexible work. You'll assess AI-generated documents, spreadsheets, and presentations against domain-specific quality standards, identifying errors and providing structured feedback. Requires 5+ years of relevant professional experience, fluent English, and strong proficiency in Microsoft Office and Google Workspace.
User/customer research and feedback synthesis Evaluator
Mercor is recruiting experienced evaluators at $80–$120 per hour to assess AI-generated research and feedback documents, spreadsheets, and presentations. You'll apply five years' professional expertise in user and customer research to grade outputs for accuracy, rigour, and quality against domain rubrics, identifying errors and providing structured written feedback. Native or fluent English required; advanced proficiency in Microsoft Office and Google Workspace essential.
Customer success / support operations Evaluator
$80–$120 hourly. Mercor seeks evaluators with 5+ years in customer success or support operations to assess AI-generated documents, spreadsheets and presentations. You'll grade outputs for accuracy, rigour and quality against domain rubrics, identifying errors and providing structured written feedback. Requires fluency in English and advanced proficiency in Microsoft Office and Google Workspace.
Customer Success Engineer (LatAm)
Mercor seeks a Customer Success Engineer for its Latin America team at $35,000–$50,000 annually. This remote role involves triaging and debugging platform issues for AI interview candidates, requiring strong web application troubleshooting skills, familiarity with modern web frameworks, and practical experience with LLMs and generative AI systems. Candidates need a technical degree or startup background, 2–5 years' customer support experience, and native English proficiency. Substantial Pacific Time overlap required, six days per week.
Customer Success Engineer (India)
Mercor seeks a Customer Success Engineer based in India on $25,000–$35,000 annually. You'll provide technical support to talent using the platform, investigating bugs across their AI and SaaS stack, communicating findings clearly, and escalating issues to engineering. The role requires strong web debugging skills, familiarity with modern frameworks, and hands-on experience with LLMs and generative AI systems. Requires substantial Pacific Time overlap and a 6-day working week.
Google Workspace & Business Profile Owners
Mercor seeks active Google Business Profile owners and administrators to contribute insights on platform usability. Hospitality, food and beverage, retail, and professional services business owners with at least one year of verified profile history are particularly welcome. Participants must demonstrate regular engagement managing their business listings. No specialized technical background required beyond standard profile administration.
Customer Success Engineer (India)
Mercor seeks a Customer Success Engineer based in India at $20,000–$35,000 annually. You'll investigate user-reported issues across their AI and SaaS platform, debug web applications, and work with the engineering team to triage bugs and improve customer experience. The role suits candidates with a computer science degree or startup experience, practical knowledge of modern web frameworks, and comfort troubleshooting AI systems and language models.
Customer Success Engineer (LatAm)
$40,000–$50,000 annually. Mercor seeks a Customer Success Engineer for Latin America to support its talent platform. You'll respond to user inquiries, triage technical issues, debug web applications, and collaborate with engineering. The role requires web development experience or two to five years in SaaS support, familiarity with support platforms, and near-native English proficiency. Ideal for technical problem-solvers who enjoy helping users navigate AI-driven hiring technology.
Customer Support Email Analyst
Micro1 seeks a Customer Support Email Analyst at $10–$20 per hour on a contractor basis. You'll evaluate customer support communications—both human and automated—for clarity, tone, and effectiveness, identifying areas for improvement. The role suits those with proven customer support or customer experience backgrounds and strong written English. Prior AI training experience is preferred but not required.
Data Partnerships Manager
Full-time remote role at micro1 sourcing and closing partnerships with companies contributing workflow data for AI training. This suits experienced business development professionals comfortable navigating privacy, security, and commercial negotiations with senior stakeholders across varied industries. You'll manage the entire partnership lifecycle from prospecting through onboarding, building repeatable strategies as the programme scales. Base salary $80,000–$150,000 plus equity and performance bonuses.
Sales Specialist
Micro1 seeks sales specialists at $20–$45 per hour to train AI systems on realistic workplace scenarios. You'll analyse authentic communications from startup sales environments, synthesising unstructured data into complex, multi-step tasks for AI agent evaluation. The role suits those with sales or operations experience in fast-paced settings who excel at identifying decisions and dependencies within messy information. Prior AI experience is unnecessary; strong analytical and communication skills matter most.
Customer Service Operator
Turing seeks customer service professionals to support AI benchmarking by recreating real-world support workflows, validating LLM outputs, and generating structured training data. The role involves simulating ticket handling, chat/email scenarios, and escalations whilst ensuring compliance and quality standards. Requires hands-on experience with support platforms like Zendesk or Salesforce, strong attention to detail, and fluent written English. Based in specified countries, minimum 30 hours weekly with 4-hour PST overlap.
Small business owners (AI response evaluation)
Turing seeks small business owners or those with strong operational expertise to evaluate AI chatbot responses across realistic business scenarios. The 10-week project involves creating prompts, interacting with multiple AI tools, assessing response quality, and providing structured comparative feedback. Fully remote, flexible freelance work evaluating AI performance in accounting and finance contexts.
Enterprise Client Partner (Enterprise AI)
Enterprise Client Partner role on micro1 targeting US-based applicants. Full-time, remote position offering $140,000–$180,000 base salary plus equity and performance bonuses. You will identify and close enterprise customers deploying AI agents into business workflows, owning relationships from discovery through long-term partnership. Requires proven experience with enterprise SaaS or technical deals, strong communication, and technical intuition. Suited to those comfortable with evolving product landscapes and multi-stakeholder complexity.
Referral Partnerships Lead
Remote, full-time role paying $30–$50/hr on micro1. The Referral Partnerships Lead recruits and activates individuals and small lead-generation organisations into a referral partner network, focusing on ecosystem scaling and downstream acquisition. Responsibilities include partner onboarding, strategy development, playbook creation, and performance tracking. Ideal for experienced partnership or business development professionals with proven success managing incentive-driven partner ecosystems.
Enterprise Sales Domain Expert
Mercor is recruiting experienced enterprise sellers at $60–$90 per hour for a full-time W-2 role training AI models in sales workflows. You will audit AI-generated sales tasks, create reference examples that demonstrate excellence, and refine evaluation standards. The work spans prospecting, pipeline management, CRM operations, and customer-facing deliverables. This suits accomplished quota-carriers—individual contributors, managers, or VPs—with at least ten years' hands-on experience and mastery of standard sales technology stacks.
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